Question 1

What is your service area for free pickup and delivery?

Accepted Answer

Our current delivery area includes portions of Muskegon, North Muskegon, Norton Shores, Fruitport, Grand Haven, Spring Lake and Ferrysburg. For a detailed map of our service area and delivery days, please click here to open Google maps.

Question 2

What are your hours?

Accepted Answer

We're open Monday through Friday from 8 AM to 5 PM and Saturdays from 9 AM to 1 PM.

Question 3

Where are your locations?

Accepted Answer

We are in Muskegon at 1780 Beidler St. For a map and directions to our location, you can visit the 
Contact
 page on this website.

Question 4

Why does a shirt cost less to launder than dryclean?

Accepted Answer

All dry cleaning is hand finished and involves much more labor than cleaning and pressing shirts.  Shirts are done almost exclusively by machine and are done in large volume.  The volume and speed of the machines combined with the lower amount of labor required to do them account for the lower price than dry cleaning.

Question 5

Why do women's shirts cost more to clean than men's shirts?

Accepted Answer

We do not charge more for women's shirts.  We do however charge more for a shirt that requires hand ironing.  A shirt is hand ironed when it is too large or too small to fit on the shirt pressing units.  Or if there is detailing (fancy buttons, ruffles, snaps) or it is tailored to fit snug.  It is then charged more whether it is a man's or a woman's.

Question 6

Will you replace my shirt buttons for free?

Accepted Answer

Yes we will.  Any cracked, broken or missing buttons will be automatically replaced to ensure that your shirt is ready to wear.

Question 7

How should I store my clothing for next season?

Accepted Answer

1. Be sure clothes are clean, before putting them away. Insects such as moths, crickets and silverfish are attracted to food, perfume, body oil, and perspiration.
 
2. Store in a dry, well ventilated area. Temperature swings can cause moisture to form in clothing and create mildew problems.
 
3. Don’t store clothes in the poly bags from the drycleaner. Over time, these bags can promote moisture. These bags should be removed when your clothes are brought home from the drycleaner.
 
4. Avoid direct exposure to sunlight or artificial light that can cause fading.
 
5. If you have cedar chests or closets in your home, renew the cedar every few years. Cedar must be re-sanded or fresh cedar oil applied to retain its effectiveness.

Question 8

Is it safer to launder or dry clean my clothes?

Accepted Answer

It depends upon the garment.  The safest way is to follow the care label.  Our staff are well trained in fabrics and their stucture in evaluating what may be best for your garment.  They will also take the time to discuss any obvious problems that could occur in processing your garment in a manner that is necessary to achieve removal of stains.

Question 9

My friends keep telling me that club soda and hair spray are two of the best things for me to use in trying to get spots out. It that true?

Accepted Answer

Be very careful! Even water can cause problems on certain fabrics, dyes and sizing. If you want to try anything, please pre-test an unexposed seam. Wet the fabric and blot it with a white cloth. Rubbing while wet during home spotting can distort the yarns, causing light areas or chafing. Allow the area to air dry to determine if the dye or sizing have been disturbed. Or simply bring your garment to us for a professional cleaning.

Question 10

What is your Rewards Program?

Accepted Answer

Get a $25.00 credit for every $250.00 you spend here at Acme. Thats a 10% savings! 
All you need to do is provide us with your email, and we will remind you when your credit is earned. Keep in mind your credit needs to be applied wth 30 days or it will expire.

Frequently asked questions